Welcome to Kalix's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Kalix Platform
Operational
90 days ago
99.97
% uptime
Today
Telehealth
Operational
Online Schedulers
Operational
Messaging
Operational
Notifications
Operational
Credit Card Charging
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We have rolled back the search to a previous version, so it can use our previous index. We we wait until the new index is built before using the new search.
Mar 23, 05:58 PDT
Monitoring -
Documents will not show up on the 'Documents' -> 'Saved Documents' page and against clients, and there will also be an error shown.
This is related to a database update (there was an update on how documents are ordered, which requires updated 'indexes'). The indexes are currently being built on top of the documents - they are currently 20% complete so it may take a little while longer. Once the indexes are complete, document searches will complete successfully.
All other features of Kalix are working normally.
We will update this incident with progress on the indexes and when the update is complete.
Mar 23, 04:17 PDT