Kalix
All Systems Operational

About This Site

Welcome to Kalix's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Kalix Platform Operational
90 days ago
100.0 % uptime
Today
Telehealth Operational
Online Schedulers Operational
Messaging Operational
Notifications Operational
Credit Card Charging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024
Resolved - This incident has been resolved on Fullscript's side, and the Fullscript integration can be used again. The underlying cause of the issue is that Kalix's servers were blocked by IP addresses, even though we have previously provided our IP addresses, and they have not changed.

Due to the nature of the blocking, it looked like the Fullscript authentication was dropped from Kalix's perspective, so this would have caused the Fullscript accounts to be disconnected in Kalix in response. Fullscript accounts will need to be reconnected on the 'My Organization' -> 'Account Settings' -> 'Integrations' page. If individual clinicians had Fullscript connected, it can be reconnected against the 'My Organization' -> 'My Details' -> 'Integrations' page.

Jul 19, 00:44 PDT
Update - We are continuing to investigate this issue.
Jul 18, 14:02 PDT
Investigating - The Fullscript integration is currently unavailable. Customers' Fullscript accounts for Kalix are disconnecting and will not connect again, so the functionality is not currently usable. The issue is on the Fullscript side, and they are currently investigating the cause.
Jul 18, 14:00 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.