The indexing fix completed approximately 3 hours ago, and this seems to have resolved the timeout issues from that point onwards. We will be resolving this issue for now.
Posted Jan 29, 2024 - 17:37 PST
Update
We have identified an indexing issue with the reminder messages, which is having a flow-on effect on the rest of the database. We are currently pushing up a fix to include an index that should significantly help with the performance of these queries, which in turn should improve the rest of Kalix. It may take a few hours for this index to propagate fully, but we are monitoring the queries and will provide an update as soon as we think this has made a difference or not.
Posted Jan 29, 2024 - 12:59 PST
Update
We are continuing to work on a fix for this issue.
Posted Jan 29, 2024 - 11:44 PST
Identified
There is an increased incidence of time-outs on Kalix's database, resulting in pages taking longer to load and erroring when loading. Creating documents is especially affected due to its higher load. We have contacted our cloud storage provider for assistance.
Posted Jan 29, 2024 - 11:44 PST
This incident affected: Kalix Platform and Online Schedulers.